Keep the Fun, Lose the Problem

Max BajiResponsible Gaming — Safe, Healthy & Enjoyable Gaming

Gaming can be a wonderful part of life — but without knowing your limits, even the best things can become a problem. Max Baji firmly believes that every member's mental and financial well-being matters more than any gaming experience.

Protection Tools Check Yourself

Our Promise: Your Well-Being Comes First

What does responsible gaming mean?

Responsible gaming means enjoying gaming as entertainment while ensuring it never comes at the cost of your family, work, health, or financial well-being. At Max Baji, responsible gaming isn't just a policy — it's the foundation of how we operate.

Online gaming is growing rapidly in Bangladesh, with thousands of people visiting Max Baji every day to enjoy cricket betting, slots, or Live Casino. The vast majority play responsibly — but for some, gaming can spiral out of control and become a real problem. That number may be small, but every one of those people matters deeply to us.

Max Baji's responsible gaming policy is built on three core principles: Prevention (flagging potential issues before they arise), Protection (tools that help members stay within safe limits), and Support (being there whenever someone needs help). Together, these three pillars ensure that Max Baji remains a safe space for every member.

If you feel your gaming is completely under control — great! But please read this page anyway. Responsible gaming isn't just for those with an addiction — it's a guide to building a healthy mindset for every player.

Please note: Gaming is a source of entertainment, not income. Chasing losses with more bets only makes things worse, not better.

Max Baji's Safety Tools

Use these tools anytime to keep your gaming safe and in check.

Set a Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Once set, no deposits beyond that limit will be accepted. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.

Session Time Limits

Set a limit on how long you play in one session. When the time is up, the platform will automatically alert you or log you out.

Loss Limit Setting

Once you reach a set loss amount, your session will automatically end — protecting you from chasing losses and making things worse.

Cooling-Off Period

Temporarily suspend your platform access for anywhere between 24 hours and 30 days. It's an effective way to clear your head and take stock of your financial situation.

Self-Exclusion

Exclude yourself from the platform entirely for a period ranging from 6 months to 5 years. During this time, your account cannot be reactivated and all promotional communications will be suspended.

Gaming History

View your complete betting, wins, losses, and deposit history at any time. Transparent information helps you make informed decisions.

Log in to your account and go to the Settings section to access these tools. Our support team is also always on hand if you need any assistance.

Recognizing the Warning Signs

When gaming starts shifting from fun to a problem, certain warning signs appear. If you notice any of these, don't wait — take action now.

Playing to chase losses, not to win.
You want to stop playing but find you can't.
Hiding your gaming from family or friends.
Taking on debt or dipping into savings to fund your gaming.
You are neglecting your work, studies, or family responsibilities.
Feeling irritable, restless, or on edge when you can't play.
You no longer feel the thrill unless you're betting more than before.

Signs of a Healthy Gamer

People who game responsibly tend to share these habits. Do you see yourself in this list?

You accept losses and play within your budget.
Gaming comes after family and work — never before.
Decide on your time and spending limits before you start playing.
You can stay calm and composed whether you win or lose.
Let family and friends know that you enjoy gaming.
Don't play when you're tired, upset, or under stress.
You take regular breaks and keep up with other hobbies.

Check Yourself

Answer the questions below honestly — this is just for you

1In the past 30 days, have you spent more on gaming than your budget allowed?

Never

Once or Twice

Occasionally

Often

2When you lose, do you keep playing to try to win it back?

Rarely

Sometimes

Often

3Has gaming affected your sleep, eating habits, or time with family?

Very rarely

Somewhat

Yes, quite a lot

4Do you hide your gaming from family or people close to you?

Rarely

Sometimes

Yes

5Do you want to stop gaming but find yourself unable to?

No, It's Easy to Stop

Somewhat difficult

Quite Difficult

I Can't

These questions are purely for your own awareness — not for diagnosis. If you're concerned, reach out to us or FAQ View.

Steps to Get Help

Asking for help isn't a sign of weakness — it takes courage. Getting support at Max Baji is easy and completely confidential.

Know Yourself

Use the questions above to reflect honestly on where you stand. A genuine self-assessment can make all the difference.

Use the Tools

Set a deposit limit or activate a cooling-off period. Even small steps can lead to big changes.

Let Someone Close to You Know

Talk to a family member or a trusted friend. Fighting this alone is hard.

Contact Max Baji Support

Our responsible gaming team is available 24/7 to support you. You can also self-exclude at any time.

How do I self-exclude?

Feeling like you need a break from gaming for a while? Self-exclusion is a powerful tool. Just follow the steps below.

Log In to Your Account

Settings > Responsible Gaming

Go to the "Responsible Gaming" section and select the "Self-Exclusion" option.

Select a Duration

Choose your preferred duration — 6 months, 1 year, 3 years, or 5 years.

Confirm

Confirm your decision. The exclusion takes effect immediately and cannot be reversed before the chosen period expires.

If you're unable to log in or need to self-exclude urgently, reach out to us directly via live chat or support@maxbaji.netto email us. We'll take action within 24 hours.

10 Tips for Healthy Gaming

Build these habits to keep gaming enjoyable, always.

Set a budget before you play — and stick to it.

Never play for more than one hour at a stretch.

Play when you're in a good headspace — not when you're feeling low.

Bank your winnings instead of betting them again.

Take regular breaks — get up and move around.

Make spending time with family a priority.

Avoid gaming under the influence of alcohol or other substances.

Keep at least two gaming-free days every week.

Make sure you understand the rules and odds of any game before you play.

Let gaming be a part of your life, not the center of it.

Responsible Gaming — Frequently Asked Questions

Answers to Our Members' Most Frequently Asked Questions

No — your balance remains safe during a self-exclusion period. You'll be able to withdraw your funds once the exclusion period ends. Our support team is happy to assist you with this if needed.

Lowering your deposit limit takes effect immediately. However, requests to increase your limit only take effect after 72 hours — giving you time to reconsider your decision.

We cannot close a third party's account directly, as that would be a privacy matter. However, if a family member contacts us on behalf of a loved one, we can offer guidance and support to the person concerned.

Yes — the World Health Organization recognizes gaming disorder as a legitimate mental health condition. It's not a personal weakness; it can affect anyone due to how the brain responds chemically. With the right support, full recovery is absolutely possible.

Yes, registration by anyone under 18 is strictly prohibited on Max Baji. Age is verified at the point of registration, and identity document verification is mandatory as part of the KYC process. Any suspicious accounts are investigated and appropriate action is taken.

Once the exclusion period ends, you can apply to reactivate your account. However, a cooling-off period will apply, and a support representative may speak with you to make sure you're genuinely ready to return in a healthy way.

Max Baji's Commitment to Responsible Gaming

We invest in player protection because your well-being is the foundation of our success.

Age Verification Is Mandatory

Every new account goes through age verification. Keeping minors off the platform is our top priority.

AI-Powered Alerts

Unusual gaming patterns, sudden spikes in deposits, or excessive time spent on the platform — our system actively detects these and flags them with alerts.

Staff Training

All Max Baji support staff receive specialist training in responsible gaming, equipping them to recognize warning signs and provide the right assistance.